Last updated: March 2026
1. Introduction
Welcome to ImmerseMe. We are committed to providing a safe, respectful, and engaging environment for language learning.
This Acceptable Use Policy (“Policy”) outlines the standards expected when using the ImmerseMe platform (“Platform”).
This Policy should be read alongside our Terms of Use, Privacy Policy, and AI Terms of Use.
2. Who This Policy Applies To
This Policy applies to all users of the Platform, including:
- Students
- Teachers and educators
- Institutions and organisations
- Individual users
Institutions are responsible for ensuring their users comply with this Policy.
3. Be Respectful
ImmerseMe is a global learning community.
You must:
- Treat others with respect at all times
- Use appropriate, inclusive, and respectful language
- Not engage in bullying, harassment, discrimination, hate speech, or abusive behaviour
4. Use the Platform for Learning
ImmerseMe is designed for educational use.
You must:
- Use the Platform for language learning purposes only
- Follow instructions from your teacher, school, or organisation
- Not misuse or exploit the Platform
5. Protect Privacy and Safety
You must:
- Not share personal information (e.g. full name, address, phone number, passwords)
- Keep your login credentials secure
- Not access or use another person’s account
If you experience or observe unsafe or inappropriate behaviour:
- Report it to your teacher or institution
- Or contact ImmerseMe directly at hello@immerseme.com
6. Responsible Use of AI Features
ImmerseMe includes AI-powered tools to support learning.
You must not:
- Use AI features to generate harmful, abusive, or inappropriate content
- Attempt to manipulate, exploit, or misuse AI systems
- Input sensitive personal information unnecessarily
AI tools are designed to support learning — not replace appropriate behaviour or judgement.
All AI use must comply with our AI Terms of Use.
7. Prohibited Activities
You must not:
- Upload or share illegal, harmful, or inappropriate content
- Engage in harassment, hate speech, or discriminatory conduct
- Attempt to disrupt, damage, or interfere with the Platform
- Use automation, scraping, bots, or hacking techniques
- Reverse engineer, probe, or test system vulnerabilities
- Impersonate another person or organisation
- Introduce malware, viruses, or harmful code
- Violate any applicable laws or regulations
8. Content Responsibility
You are responsible for any content you create or submit on the Platform.
We may:
- Review or monitor content where necessary for safety and security
- Remove content that violates this Policy
- Restrict or suspend access where appropriate
9. Institutional Use
For school or organisational use:
- Institutions and educators are responsible for supervising learners
- Institutions must ensure appropriate consent and lawful use
- Students must comply with both this Policy and their institution’s policies
10. Monitoring and Safety
To maintain a safe environment, ImmerseMe may:
- Monitor usage and interactions where necessary to maintain platform safety, security, and integrity
- Use automated systems (including AI moderation tools)
- Investigate suspected misuse or violations
11. Enforcement
If this Policy is breached, ImmerseMe may:
- Issue warnings
- Remove content
- Restrict access to features
- Suspend or terminate accounts
- Notify the relevant institution or authority where appropriate
Actions will be proportionate to the nature and severity of the breach.
12. Updates
We may update this Policy from time to time to reflect changes in our Platform, technology, or legal requirements.
13. Contact
If you have questions or concerns: