Our Commitment to Privacy, Security & Responsible AI

Scott Cardwell

Updated July 02, 2026 04:44

Last updated: March 2026

At ImmerseMe, trust is foundational to everything we build.

We partner with educators, institutions, and learners around the world to deliver immersive language learning experiences — while maintaining the highest standards of privacy, security, and responsible AI use.

Our Commitment

Protect Your Data

We protect student data at all times with strong technical and organizational safeguards.

Education First

We use personal data only to deliver and improve educational learning experiences.

Never Sell Data

We never sell personal data or use it for commercial purposes.

No Advertising

We never use student data for advertising, marketing or profiling.

Transparent by Design

We clearly explain how our platform works, how data is used, and how AI supports learning.

Support Compliance

We help schools and institutions meet their privacy, security and compliance obligations.

Built for Education

ImmerseMe is designed specifically for:

K–12 schools and districts
Higher education institutions
Vocational and training organizations

We align with global education and privacy frameworks, including:

🇺🇸 FERPA 🇺🇸 COPPA

🇪🇺 GDPR 🇬🇧 UK GDPR

🇦🇺 APPs 🇳🇿 Privacy Act 2020

Responsible AI

We use AI to enhance language learning — not replace educators.

Our approach to AI is simple:

AI is used only as a learning support tool
Human oversight (teachers) remains essential
AI outputs are assistive, not authoritative
We apply safeguards to prevent misuse
We minimise data shared with AI systems

We do not use student data for advertising.

We do not use identifiable student data to train general-purpose AI models.

Security & Infrastructure

We take a layered approach to security, including:

Secure cloud infrastructure (e.g. Google Cloud Platform)
Encryption in transit (HTTPS/TLS)
Access controls and authentication safeguards
Monitoring and logging of system activity
Vendor due diligence and contractual safeguards

We continuously review and improve our security practices in line with industry standards.

Data Protection & Privacy

We operate under a clear model:

Schools and institutions own their data
ImmerseMe acts as a Data Processor
Data is used strictly for delivering the learning experience

We support:

Data access and deletion requests
Institutional control and oversight
Compliance with regional data protection laws

Subprocessors & Transparency

We work with trusted technology partners to deliver our platform (e.g. hosting, analytics, AI services). View our list of subprocessors →

Subprocessor	Categories of Personal Data	Location of Processing	Security Measures
Cloudflare	Location of user, Device type, Operating System	Customer traffic is processed globally at the data center closest to the end user	Certifications and Compliance Resources
Google Analytics	Location of user, Device type, Operating System	Customer traffic is processed globally at the data center closest to the end user	Data privacy and security
Google Cloud Platform	All personal data stored in user account (First name, Last name, Email, Password, etc)	Sydney, Australia	Google Privacy Terms & Security Measures
OpenAI	No personal identifiable data shared unless provided by the student	USA	Security & Trust
Usersnap (opt-in)	Email, First name	Europe (Germany or Ireland)	Privacy and Security
SendGrid	Email, First name	USA	Twilio Security and Privacy

All subprocessors are contractually bound to strict data protection obligations. We maintain a current list of subprocessors and provide advance notice of material changes where required.

Policies & Legal Framework

Our platform is supported by a clear and transparent legal framework:

These documents define how we protect data, ensure safe usage, and operate responsibly.

Supporting Institutions

We understand the needs of schools and districts.

We aim to:

Make procurement and compliance straightforward
Provide clear documentation and transparency
Support implementation with best practices
Partner long-term with educators

We believe the future of learning should be immersive, effective, and built on trust.

Questions about privacy, security, or compliance?

We are always happy to help. Contact our team at hello@immerseme.com