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How do I troubleshoot my device's microphone?

If it's your first time to use ImmerseMe, please make sure to follow the instructions on how to set up your device's microphone.

Your microphone settings need to be fixed if you get this message when trying to access a lesson: Your microphone is currently not working, please check your browser settings or visit our FAQ page for help.

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Chrome Microphone Fix

Click the padlock icon šŸ”’ on the left of your URL, turn on Microphone to allow, then reload the page.

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Or you can click the broken microphone icon on the right of your URL and change to Always allow microphone... Click Done then reload the page.

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Firefox Microphone Fix

Click the broken microphone icon on the left of your URL, then click Blocked Temporarily to clear this permission and ask again. 

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Reload the page and press Allow.

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Safari Microphone Fix

Desktop/Laptop:

Click Safari > Settings > Websites > Microphone, then change my.immerseme.co from either 'Ask' or 'Deny' to Allow. Close Settings then reload the page. Screenshot

 

iPhone/iPad:

Go to Settings > Safari > Microphone > Allow, then reload the page.

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If the microphone still doesn't work, go to AA (in the URL bar) > Website Settings > Microphone > Allow, then reload the page.

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Here's a quick demo if you're using an iPad or iPhone:

 

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