If you see the message “Something went wrong. Please try again.” when trying to log in to ImmerseMe, refreshing the page and clearing its cached content may resolve the issue.
Clear the cached content
- Go to my.immerseme.com/login.
- Hold down Shift on your keyboard.
- While continuing to hold Shift, click the Refresh button in your browser.
-
After refreshing the page, the error message should disappear and the login screen should appear as shown below.
- Enter your email address and password, then click Log In.
Still seeing the error?
Reach out to our Support team at hello@immerseme.com for further assistance.